🧾 Lot-Pot Clearance Sale – Final Sale & Return Policy

(Please read all terms carefully before ordering)

This is a "Clearance Sale" (leftover/limited stock) where clothes are being offered at extremely low prices. Every purchase in this offer is entirely at the buyer's own risk.
By confirming your order, you agree to all the 6 conditions listed below.

1. Order Cancellation (Only 24‑Hour Window)

●After order confirmation, you have only 24 hours (1 day) to cancel your order free of charge.
●Once the 24 hours are up, your order moves to processing and is immediately shipped.
●Strict rule: After the 24‑hour window has passed, the order cannot be cancelled, returned, or exchanged under any circumstances (size, color, fit, or personal preference).

2. Light Creases/Folds on Fabric – Normal Condition

●This is lot‑pot clearance stock that has been stored in our warehouse for some time. Therefore, light creases, folds, or press marks on the fabric are completely natural and normal. (Please note: these are not defects, faults, or damage.)
●These creases disappear after a simple wash or ironing.
●Strict condition: No returns, exchanges, or refunds will be accepted on account of these normal creases/folds.
●This offer is only for customers who, given the extremely low price, can overlook these normal characteristics. If you want a perfectly pressed, crease‑free product, please avoid this offer.

3. Sizes (M, L, XL, XXL) – Full Responsibility of the Buyer

●Please carefully match your measurements with the size chart (chest, shoulder, waist, length) provided on the website.
●If you select the wrong size and place an order, it cannot be exchanged or returned.
●For any sizing doubts, please contact our team before placing your order.

4. Minor Differences Between Photos and Actual Color

●The images displayed on the website are of the actual product, but due to your mobile/screen lighting and resolution, the product color may appear slightly darker or lighter.
●This color variation is not a valid reason for return or refund.

5. Major Issues (Wrong Product or Heavy Damage) – Refund Only on Our Fault

In the rare event that:

●We mistakenly send a product completely different from the photo (a totally different design), or
●The garment has a large hole, tear, or major damage (distinct from the light creases mentioned above).

The following procedure will apply:

●You must send clear photos of the entire package (unboxing video is also helpful) to our email within 48 hours of delivery.
●
If our fault is proven 100%, our team will:
1. First attempt to send a replacement (if stock is available).
2. If replacement is not possible, the full purchase amount will be refunded to your original payment method (bank/card/UPI).
●(To be clear: this rule applies only to our fault. It does not apply to 'like/dislike' or 'size' or 'creasing'.)

6. Final Decision – Placing an Order Means Full Agreement

●By confirming your order, it will be considered that you have:
1.Accepted light creases/folds as normal.
2.Read and agreed to the non‑cancellation after 24 hours.
3.Checked the size chart and taken full responsibility.
4.Understood the refund condition on our fault.

🙏 Our Commitment

Our aim is to bring you leftover quality stock at affordable prices. If we make a major mistake (wrong item or torn item), we will spare no effort to refund your money.
All we ask is that you do not consider the light creases from storage (which disappear after washing/ironing) as a 'defect'. The price is low, the quality is good – just a little understanding is all we need.

Thank you! Your order means a lot to us. 😊

By placing an order on Shiv Vastram's clearance sale, you confirm that you have read and agree to all the above terms. For any queries, please contact our support team before ordering.